Sales , marketing and operational support for hospitality venues
Expert sales & marketing support for hospitality venues
Training & team
We offer one-off or ongoing engagement and people development support, from helping with recruitment and interviews to performance management. We also offer specialist one-to-one training for meetings & events, sales, as well as F&B/operations.
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Our training includes:​
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Inductions (individually, or we can create an induction pack and process for your business)
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Training - operations / food & beverage, reservations, sales, events
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Coaching and development
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Mentoring
Case Study 1
A collection of boutique hotels in the New Forest recently engaged Hotel Advantage to train and refresh their teams in use of their Front Office system.
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Having ascertained training requirements, Hotel Advantage produced a full training manual, branded to the company with step-by-step guides to each process from their live system. Training was delivered within small groups and delegates were able to fully engage in their learning experience, discuss real-life issues and scenarios and take back learning points for their teams.